The participation in the 4th edition of the Commercial and Sales Management Program was quite satisfactory. Either by the contact with topics that I haven't review for a while or by the discovery of new approaches, the training is adequate and adjusted to professionals in the B2C or B2B areas, allowing to discover even better one of the areas that we might ignore the most in our carrers.
The technical approach on some topics, as in the case of Sales Management Metrics, is delivered in a very simple and efficient way, being very well balanced with other topics of human behavioral, like the excelent example of Persuasion Techniques in Sales.