Este programa executivo é dirigido a profissionais que lideram equipas de operações – lojas, balcões, agências ou outros pontos de contacto direto com o cliente – e que pretendem atualizar-se face aos desafios atuais do setor.
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Os bons negociadores não nascem, fazem-se!
"Either we have a responsible business or we will not have a business at all."
The global shift in energy and critical materials is redefining industries, economies, and policy agendas, while confronting leaders with a web of trade‑offs, paradoxes, and high‑stakes decisions.
This dynamic executive program is designed for the rising and current leaders of family-owned businesses who want to lead with clarity, purpose, and long-term vision. Across five immersive days, participants will explore what it means to lead across generations, design inclusive governance, navigate difficult conversations, and take ownership of their family’s legacy while shaping its future.
Through hands-on simulation games, real-world case discussions, and expert facilitation, the program helps participants become confident stewards of both family and firm.