Daniel Fernandes serves as an Associate Professor of Marketing at Católica Lisbon School of Business and Economics, Universidade Católica Portuguesa. In 2013, he obtained a PhD in Marketing at Erasmus University. Daniel's research interest centers on transformative consumer research and includes consumers' memory, planning, financial literacy, decision-making, self-regulation and political ideology. In the financial domain, he investigates the role of financial knowledge on financial decision-making and the factors that explain this relationship. Outside of the financial domain, Daniel studies consumers' memory and when reminders help consumers to complete their tasks. He was a visiting research scholar at the Leeds School of Business, University of Colorado-Boulder, in 2010.
Publicações
Paper
How Political Identity Shapes Customer Satisfaction
Journal of Marketing, 2021
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Paper
Similarity focus and support for redistribution
Journal of Experimental Social Psycholog…, 2017
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Paper
When and why we forget to buy
Journal of Consumer Psycholog…, 2016
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Paper
Financial literacy, financial education, and downstream financial behaviors
Management Scienc…, 2014
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Paper
Political conservatism and variety-seeking
Journal of Consumer Psycholog…, 2014
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Paper
The 1/N Rule revisited: Heterogeneity in the naïve diversification bias
International Journal of Research in Marketin…, 2013
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Paper
The anchor contraction effect in international marketing research
Journal of Marketing Researc…, 2011
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Paper
Effect of recovery efforts on consumer trust and loyalty in e-tail: A contingency model
International Journal of Electronic Commerc…, 2010
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Paper
Service recovery as a relationship tool and its impact on customer loyalty and trust | A recuperação de serviços como ferramenta de relacionamento e seu impacto na confiança e lealdade dos clientes
RAE Revista de Administracao de Empresa…, 2008
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Paper
The antecedents of the consumer complaining behavior (CCB)
Advances in Consumer Researc…, 2008
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