As Valentine's Day approached last week, hearts palpitated with anticipation, and consumers embarked on a quest to find the perfect expression of their affection.
When scrolling for ideas at retailers' websites and social media, scanning through advertisements and leaflets and browsing the stores, they could find countless options of flowers, chocolates, cards, clothing among other items - each loaded with its own environmental footprint. For example, roses, a classic symbol of love and probably the most offered gift, carry a significant environmental burden. Their cultivation demands intensive water usage, pesticides, and fertilizers, leading to soil degradation and water pollution. Additionally, refrigerated transportation from distant locations adds to their carbon footprint, often compounded by plastic foil packaging. Valentine's Day has become synonymous with extravagance and excess, contributing to its status as a carbon-intensive occasion.
Yet, amidst the sea of red roses and heart-shaped boxes, a growing tide of eco-conscious consumers is challenging the status quo. According to the consulting and research firm Kantar, in a study conducted in 35 countries (Who Cares? Who Does?, September 2023), the most eco-conscious consumers represent 22% and is projected to be 40% in 4 years. With a heightened awareness of environmental issues, many individuals are seeking alternatives that align with their values of sustainability and ethical consumption. They aspire to celebrate love without sacrificing the health of the planet, but their journey is filled with challenges.
One challenge is related to discerning truly sustainable products from those that are simply greenwashed. Misleading marketing claims and lack of transparency make it difficult for consumers to make informed choices. Another challenge is locating eco-friendly alternatives to traditional Valentine's Day, especially within modern retail outlets. While niche stores may offer more sustainable options, mainstream retailers often prioritize convenience and profitability over sustainability, especially during special events like Valentine's Day. Additionally, retailers may face limitations in sourcing eco-friendly products from manufacturers, further complicating their ability to provide sustainable alternatives to consumers.
While many retailers have started incorporating sustainable practices into their operations and product offerings, their efforts often fall short of meeting the increasing demand for eco-friendly alternatives. While initiatives such as product recycling or reuse programs and the use of biodegradable materials represent positive steps, they are often overshadowed by the significant environmental impact of traditional consumption habits.
As consumers struggle with the paradox of wanting to make sustainable choices while facing limited options, the responsibility falls on both manufacturers and retailers, to step up and meet the demand for ethical and environmentally conscious products. By prioritizing sustainability in their procurement, production, distribution and marketing processes, manufacturers and retailers can not only meet the needs of eco-conscious consumers but also drive positive change throughout the industry.
As we fast-forward to the next Valentine's Day, envision a marketplace where typical products are replaced by more eco-friendly alternatives: planted flowers instead of cut flowers, fair-trade and organic chocolates sourced from sustainable cocoa farms, recycled paper cards with eco-friendly inks, and sustainable clothing made from organic, recycled, or upcycled materials would be some of the available options.
Have a great and impactful week!
Paula Hortinha
Executive Director at the Center for Consumer Well-being & Retail Innovation
Professor at CATÓLICA-LISBON