The current situation of pandemic forced the public and private organizations to transit for digital form, in order to be able to answer all the demands of thousands of people and entities which had successive confinements. A lot of companies are aware that if they don’t adapt right now to this new concept, they most likely won’t survive.
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A Customer Experience (CX) está na base do sucesso que as empresas de referência têm junto dos seus clientes. O mapeamento que fazem das suas jornadas e a compreensão que desenvolvem sobre a sua realidade, assegura-lhes uma invejável capacidade para desenvolver soluções que conquistam a preferência de novos clientes, a lealdade dos clientes atuais e a felicidade dos seus colaboradores.
O que motiva o foco destas empresas na Customer Experience?
“Da exportação à internacionalização” é um programa para empresas portuguesas com elevado potencial de crescimento, que querem acelerar o processo de internacionalização de forma sustentável.
Aborda questões de literacia geopolítica e cultural; sistematiza os fundamentais da internacionalização sustentável à luz do atual contexto macroeconómico e da alteração dos padrões de globalização; promove core skills para a liderança com pensamento sistémico.
Os participantes que frequentarem o nível I (30 horas) ganham o estatuto de membro-aderente da Academia CEO Future Ready.
The Advanced Management Program for Executives has trained several generations of leaders over the last 75 editions, is the result of the cutting-edge investigation at CATÓLICA-LISBON, and is an intense, unique, and immersive experience for leaders in Portugal.
Its objective is to ensure that participants receive solid management training from exceptional teaching staff who provide them with the tools and "vocation" to manage their organizations in an increasingly complex and fast-paced environment.
The “BlockChain and SmartContracts” program was developed through a partnership between CATÓLICA-LISBON and TÉCNICO+, with the goal to promote a deep, complete, and most of all applied perspective of these subjects. This 21 hour long program is divided into two parts, one for each school’s expertise.
A NECESSIDADE DE UM PROGRAMA TRANSFORMACIONAL DE LIDERANÇA E SUSTENTABILIDADE
Sem sustentabilidade económica, dificilmente haverá preocupações sociais e ambientais, o que é também cada vez mais verdade é que sem essas preocupações sociais e ambientais dificilmente haverá sustentabilidade económica.
Não há outra estratégia capaz de assegurar a sobrevivência empresarial a curto e longo prazo.
UMA PARCERIA DE REFERÊNCIA
GE is a program that aims to provide an in-depth and actionable knowledge about the most advanced theories on value creation in changing environments.
Value creation is a central objective in management. Such an objective is a challenging one in a world of ongoing changes (e.g., in customer preferences, technological possibilities, regulation or social trends).
"Either we have a responsible business or we will not have a business at all."
In this context, the executive program "ESG Strategy and Reporting" stands out as an innovative program in Portugal, aiming to respond practically, complemented with concrete testimonials, to the need for in-depth knowledge by leaders, decision-makers, consultants, and practitioners regarding current regulatory obligations and duties.