At the Kaizen Institute since 2008, he currently has the role of Director being responsible for the Public Sector and Services.
He has extensive experience in the field of Operational Excellence and Continuous Improvement using Kaizen, Lean and 6 Sigma methodologies. He leads several transformation projects focused on increasing efficiency, improving productivity and quality of service.
He works with several business areas, including Business Services, Retail, Banking and Energy, both nationally and internationally.