Innovation and Digital Transformation in Banking

This program aims to address the key challenges facing the banking sector in terms of innovation and digital transformation, in a context of rapid technological evolution and increasing competitive pressure.

Throughout the program, participants will explore future scenarios for the sector, as well as the challenges associated with adopting emerging technologies, with a particular focus on Artificial Intelligence — including AI, Generative AI, and Agentic AI — and its impact across the banking value chain.

The program combines theoretical and practical components, integrating the perspectives of incumbents and new players, legal aspects and the regulator’s view, as well as the implications for organizational culture, talent management, customer service models, and cybersecurity challenges.

Who Should Attend This Program:

• Directors and senior managers in banks and financial institutions (Strategy, Finance, Marketing, Sales, Operations).

• Professionals in control functions (Risk, Compliance, Audit).

• Product, IT, and Data Management leaders.

• Professionals in consulting, financial management, and investment funds.

• Regulators, supervisors, and industry associations.

What Makes This Program Transformational:

• Understand the impact of digital transformation on the banking sector.

• Analyze the role of Artificial Intelligence across the value chain.

• Identify new business models, players, and emerging architectures.

• Integrate strategic, technological, and regulatory perspectives.

• Assess organizational, cultural, and talent management impacts.

• Anticipate cybersecurity and risk management challenges.

Estrutura do Programa

Descubra os módulos de aprendizagem e liberte todo o seu potencial.
keyboard_arrow_up A Conceptual Approach to Innovation and Digital Transformation in Banking
1) Program Opening with a Lecture by a Guest Speaker
2) Session on Banking Basics (for Non-Banking Professionals)
3) From Banking Fundamentals to Key Challenges in a Changing World
4) Leveraging Innovation with Design Thinking
5) Digital Transformation (in Banking)
keyboard_arrow_up New Trends / Technologies in Digital Transformation in Financial Services
1) Artificial Intelligence and Data Analytics
2) AI Agent Creation Session
3) Hands-On Session on Generative AI and Immersive Environments

 
keyboard_arrow_up Digital Transformation in the Banking Value Chain
1) Impact on the Banking Value Chain
2) Fintech – Startup Case Study
3) Challenges in Customer Management in Banking
4) Impact on Organizations and People
5) Session on the Impact of Regulation/Regulator’s Perspective
6) Cybersecurity and Digital Resilience
7) Payments
keyboard_arrow_up Design Sprint in Banking and Program Wrap-Up
1) Design Sprint – Proposal Development
2) Wrap-up and Conclusion

Program Faculty

João Pedro Tavares

João Pedro Tavares

 

Program Director
Emmanuel Djengue

Emmanuel Djengue

 

Co-Founder of Kaatch

 Helder Rosalino

Helder Rosalino

 

Executive Chairman (Chair & CEO), VALORA SA - Banco de Portugal

 Joana Pinto

Joana Pinto

 

Partner, Antas da Cunha Ecija

 João Freire de Andrade

João Freire de Andrade

 

Executive Director at Start Ventures
João Ribeiro da Costa

João Ribeiro da Costa

 

Head of Digital Transformation at CATÓLICA-LISBON

 João Stott

João Stott

 

Chief Information Security Officer (CISO), Santander UK & Europe

 Luís Lobo

Luís Lobo

 

Principal Director, Cybersecurity, NTT DATA

 Miguel Godinho de Matos

Miguel Godinho de Matos

 

Full Professor at CATÓLICA-LISBON
Miguel Paneiro

Miguel Paneiro

 

Director Business Consulting at NTT DATA

 Paula Mendes Figueiredo

Paula Mendes Figueiredo

 

Executive Director, Head of CRM Solutions at NTT DATA

 Pedro Andrade

Pedro Andrade

 

Director - Banking & Payments, NTT DATA

 Pedro Nogueira

Pedro Nogueira

 

Principal Director, NTT DATA
Rui Constantino

Rui Constantino

 

Head of Research, Strategic Financial Analysis and IR, Banco Santander Totta

 Tiago Luís

Tiago Luís

 

CEO OOM! Strategy & Customer Centricity

    

What Our Experts Say

João Pedro Tavares

João Pedro Tavares

Program Director

"This program was designed to address the main challenges facing this industry, including the need to innovate in the face of accelerated digital transformation driven by technology and artificial intelligence, regulatory pressures, disruptive new players, the need to maintain high levels of security, attractive customer service models and, ultimately, attract and strengthen differentiated talent. It is aimed at those who face these challenges, offering a course designed with specialized faculty and professionals, where theory and practice go hand in hand."

João Baptista Leite

CEO of UNICRE

"Financial institutions are currently undergoing a structural transformation, driven by technology, regulation and new customer expectations. This program reflects that reality, combining a strategic vision with a strong practical component, which is essential for those who want to lead this change. I believe that empowering leaders is decisive in building the future of the financial sector, and this is undoubtedly a program that rises to that challenge."

 João Baptista Leite
Tiago Barroso

Tiago Barroso

Country General Manager, NTT DATA Portugal

"At NTT DATA, we closely follow the digital transformation of the financial sector, driven by innovation, technology and data. This program prepares professionals to lead that transformation with real impact, combining applied knowledge with an integrated vision of the financial ecosystem. We believe that the connection between academia and industry is essential to develop talent capable of meeting the challenges of the future."

Contact the program manager:

Patrícia Rodrigues

E-mail: prodrigues@ucp.pt
Phone: (+351) 217 214 220

Book a call