Innovation is more important than ever for firms to be competitive. However, while in the past product and process innovations were seen as key ingredients, nowadays business model innovation is considered to be crucial as well. Research from IBM shows...
Some have argued that happiness is the highest and ultimate goal towards which individuals strive. If so, then the business manager has much to gain from learning about consumer happiness and, more specifically, what advances consumer happiness. Research...
Incivility is often defined as a set of rude or disrespectful behaviors that go against mutual norms of respect. In recent years, these behaviors are becoming more widespread and they are silently damaging many organizations and people working within...