João Matos, Program Director, details the contents of the program:
Theme 1: Fundamentals of Negotiation - 7,5h
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Preparing and Planning a Negotiation
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Division of the Negotiation Cake (Distributive Strategies)
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Increasing the Negotiation Cake (Integrative Strategies)
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Theme 2: Negotiating with Reason and Emotion - 7,5h
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Biases of Reason and Emotion
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Ethics, Lies, and Negotiation
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Using Emotions to Better Negotiate
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Theme 3: Overcoming Obstacles and Difficulties in Negotiation - 7,5h
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Negotiating with Difficult People and in Situations of Weakness
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Fundamental Principles of Persuasion
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Influence Strategies in Negotiation
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Theme 4: Managing and Solving Conflicts - 7,5h
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Three Options to Deal with Conflicts: Power, Rights, and Interests
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Conflicts between Associates, Teams, and Departments
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Alternative Resolution of Lawsuits by Mediation and Arbitrage
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Theme 5: Negotiation Situations of High Complexity - 7,5h
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Auctions, Coalitions, and Negotiations
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Government, Cultures, and other Complications
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In this program, an essentially practical and experience-based approach will be used, namely by emphasizing learning through role-plays, which participants will receive two types of feedback:
- Comments from other participants in the simulation;
- Comments of the professor on the analysis of the negotiation results in plenary session.
Through this methodology, each participant will have an intense experience of negotiation moments, allowing them to draw general conclusions of negotiating situations they are confronted with in their daily life.
João Matos, Program Director, presents some insights about The Lie:
João Matos, Program Director, presents some insights about Speak or Listen First:
João Matos, Program Director, presents some insights about Handle the Fury: