Leading Innovation in the Insurance Sector

This program aims to go beyond the classic view of training, through modules covering broad areas of the organization, to take an approach that considers the new risks, contexts, and competitive challenges of the insurance sector and how innovation and digital transformation (focus on AI/Gen AI/Agentic AI) can contribute to the progress of this important activity in our society.

Who Is It Aimed For?

Senior and middle managers from the following types of organizations:

Insurance Companies – Directors, Managers, Line Staff and Technical Experts in areas such as:
Strategic Planning, Marketing (Strategic, Digital, Operational), Product/Technical Development, Sales, Product Management, IT, Risk Management, Claims Management, Actuarial, Control, among others.

Brokers, Insurance Mediation Firms, Professional Insurance Agents, MGAs

Banking, Consulting, Investment Funds, Healthcare, IT, Retail, Automotive sectors (among others)

Companies that need to manage large insurance contracts for professionals and businesses, particularly those developing embedded businesses.

Program Goals:

• To understand the new environment in which the insurance sector operates, particularly in light of the competitive challenges posed by emerging risks, innovation, and transformation. Special mention should be made here of the analysis and impact that technology  in particular, AI, Gen AI, and Agentic AI, is having on the digital transformation of the sector across its entire value chain.
• To revisit the fundamentals of the insurance sector and the core concepts of innovation and digital transformation.
• To explore how innovation and technology are enabling (digital) transformation in insurance.
• To identify the key strategic challenges facing the insurance industry.
• To understand the strategic thinking and scope within the insurance domain.
• To grasp the impact of (digital) transformation across the insurance value chain.
• Whenever possible, to contextualize insights within the Portuguese insurance market through use cases. As such, this program combines academic foundations with practical insights from industry experts.
• To engage various insurance sector stakeholders in this conversation — including insurers, reinsurers, and distributors — as well as organizations from other sectors where risk management plays a key role.
• In the program’s final module, participants will use design sprint methodologies to develop innovative and disruptive concepts or service approaches for the insurance industry.