Numerous studies have shown that competences as comunicating in an interpersonal context, persuasion and influencing other, negotiating win-win solucions are becoming more one of the most important competences for success. Being so, every manager that wishes to succeed will have to excel in the challenging art of dealing with people, which is the most challenging area in any organization.
The 3 Pillars program develops tools and strategies based on the latest behavioral science that enables individuals to improve their skills in terms of interacting with people, both internally within the organisation (colleagues, collaborators, subordinates, bosses, employee committees, other departments) and externally (clients, suppliers, partners, regulatory and state entities, trade unions and other stakeholders)
, as well as in the various roles that every individual plays outside the professional sphere (family, friends, schools, leisure,...).
- Enhance behavioral skills self-awareness;
- Understand how others see us through a 360º questionnaire filled in online;
- Develop tools to deal with challenging situations;
- Receive feedback and individual coaching about communication techniques, and strategies for persuasion and negotiation;
- Designing a personal development plan to improve interpersonal Skills.
Methodology: 360º Feedback and Individual Coaching
This program uses an Experimental Methodology, with more active tools such as individual coaching, 360º feedback, oral and written practical exercises, case studies, individual and group role-playing and analyses of films.
David Patient, Program Director, presents some insights about Difficult Conversations:
David Patient, Program Director, presents some insights about Giving Bad News:
João Matos, Program Director, presents some insights about Persuasive Power: