“Creativity is one of the key factors that drive civilization forward.”

Beth Hennessey & Teresa Amabile

“As more artificial intelligence-powered tools get integrated into the workplace, employers will prioritize hiring workers with ‘soft skills’ like creativity and adaptability”

Amazon Web Services (AWS) CEO, Matt Garman

How can individuals, teams, and organizations generate great business ideas (e.g., ideas for new products or services within existing businesses, or entirely new ventures)? In other words, how can you build ideas that will make your customers (even more) satisfied?

New business ideas drive organizational success and long-term survival, especially in an era marked by constant external shocks. Creating ideas for new products, services, or businesses is not only one of the most fascinating activities in Management, but also essential in such a context. Creative problem solving — the decision-making process focused on generating innovative and relevant ideas — plays a central role in this activity.

The Creative Problem Solving: The Business Idea Machine (CPS) program is designed to develop, in a comprehensive, unique, and step-by-step way, solid skills in applying creative problem solving to the formulation of new products, services, or businesses. CPS is both a rigorous and practical program.

It is rigorous (i.e., science-based) because it is grounded in theories, models, frameworks, and concepts from leading scientific research in areas such as creativity, management, cognitive science, and neuroscience (not from the internet or “pop” books).
It is practical (i.e., action-oriented) because it offers participants the opportunity to immediately apply the concepts taught through the discussion of international case studies created specifically for the program, and through the weekly group development of an exciting idea/project for a new product, service, or business.

In short, this program enables a deep understanding of creative problem solving as a true “business idea machine,” gradually transforming emerging facts (in the economy and society) into high-potential ideas.

The Program Director and faculty member is passionate about launching new projects. Over the past decades, he has launched dozens of successful executive education programs at CATÓLICA-LISBON, and also founded the Master in Management and the Executive Masters in Management at the School. He has been included in recent years on the list of the world’s most influential scientists and has recently published in the Academy of Management Review (the most prestigious scientific journal in Management theory) a groundbreaking theory on how executives generate high-quality ideas in times of unprecedented change.

Special Features

Given that managers (as human beings) operate under conditions of bounded rationality, one of the program’s core strengths is its emphasis not only on what should be done in the creative problem solving process, but also on how it should be done — that is, taking into account in detail the cognitive, emotional, and motivational processes that determine the quality of the outcomes.

Moreover, participants will form small groups that, using the concepts, theoretical perspectives, and models discussed in class, will progressively (week by week, step by step) develop a new product, service, or business idea. At the end of the program, these groups will formally present their projects.

 

Thus, Participants may come from the quite diverse areas related to the identification of relevant facts, definition of the problem, generation of ideas, and evaluation and selection of ideas, such as research & development, marketing, strategy, operations or finance. Two or more participants from the same organization are welcome as their program attendance may magnify the experience impact for their firm.

Key benefits

- Creatively think about Management (developing unique value propositions instead of simply imitating)

- Gain in-depth knowledge of the CPS stages

- Understand the cognitive, emotional, and motivational mechanisms essential to CPS

- Know how to actively contribute to projects focused on creating new products, services, or businesses

- Know how to interact with peers in a way that overcomes the limitations of individuals' bounded rationality and leads to superior solutions

Explore the Program Structure

Participants will learn how to create new products/services (within existing businesses) or entirely new ventures through a variety of methods: highly interactive classes, in-class exercises and case discussions, and the preparation and presentation of a group project.

Multiple examples and practical cases will include both successes and failures from leading companies such as Apple, Microsoft, Google/Alphabet, Amazon, Starbucks, and Tesla.

The program unfolds in six successive and interconnected stages (including one for each of the four CPS tasks).
 

keyboard_arrow_up FOUNDATIONAL CONCEPTS
  • What’s New in Today’s External Contexts?
  • What Is the Typical Failure Rate of New Products/Services or Businesses?
  • What Is Creativity, Really?
  • Types of Problems
  • Types of Problem Solving
  • Creative Problem Solving: A Holistic View
  • What Is Bounded Rationality?
  • What Are the General Mechanisms of Creativity (Cognitive, Emotional, Motivational) and Their Levels of Analysis?
keyboard_arrow_up FACT FINDING TASK
  • What do we need to do in the Fact Finding task?
  • What are macro events and micro events?
  • What are the components of noticing?
  • What are the types of search?
  • What are the specific mechanisms in Fact Finding?
keyboard_arrow_up PROBLEM DEFINITION TASK
  • What do we need to do in the Problem Definition task?
  • What are the dual-process models?
  • What are schemas?
  • What are the specific mechanisms in Problem Definition?
keyboard_arrow_up IDEA GENERATION TASK
  • What do we need to do in the Idea Generation task?
  • What are local search and distant search?
  • What are insight and incubation?
  • What are the specific mechanisms in Idea Generation?
keyboard_arrow_up IDEA EVALUATION TASK
  • What do we need to do in the Idea Evaluation & Selection task?
  • What are the ‘Should we do it?” tests
  • What are the “Can we do it?” tests
  • What are the specific mechanisms in Idea Evaluation & Selection?
keyboard_arrow_up THE PITCH
  • How can you sell your new business ideas?

Faculty & Program Director:

Want to know more?

Contact the program manager:

Patrícia Rodrigues

E-mail: prodrigues@ucp.pt
Phone: (+351) 217 214 220

Book a call